PRIVATE POLICY

At 31 Holdings Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our cleaning services.

Information We Collect

We may collect and process the following types of personal information:

Name, email address, and phone number

  • Address and property details (for service bookings) 

  • Payment information (processed securely through third-party providers) 

  • Any other information you voluntarily provide via our contact forms, email, or phone 

 How We Use Your Information

We use your personal data to:

  • Provide, manage, and improve our cleaning services 

  • Respond to enquiries and provide quotes 

  • Process bookings and payments securely 

  • Send service-related communications 

  • Comply with legal and regulatory obligations

 Data Sharing

We do not sell, trade, or rent your personal data. We may share your information only with:

  • Trusted service providers who help us deliver our services (e.g., payment processors) 

  • Legal authorities if required by law 

Data Security

We take appropriate security measures to protect your data from unauthorised access, misuse, or disclosure. All data is stored securely and only accessed by authorised personnel.

 Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you 

  • Request correction of inaccurate data 

  • Request deletion of your data 

  • Withdraw consent for marketing communications at any time 

To exercise any of these rights, please contact us at admin@31holdings.info

Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Updates to This Policy

We may update this policy occasionally to reflect changes in the law or our practices. Please check this page periodically for the latest version.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

31 Cleans is a trading name of 31 Holdings Ltd

admin@31holdings.info