1. What areas do you cover?

We provide cleaning services across London and surrounding areas. Contact us to confirm availability in your location.

2. What cleaning services do you offer?

We offer:

• Domestic Cleaning

• Deep Cleaning

• End of Tenancy Cleaning

• Move-In/Move-Out Cleaning

• Post-Construction Cleaning

• Builders Cleans

• Serviced Accommodation Cleaning

• Kitchen & Bathroom Deep Cleans

• Fridge & Oven Cleaning

3. What is included in a domestic clean?

Our domestic cleaning service includes dusting, vacuuming, mopping, kitchen cleaning, bathroom cleaning, surface wiping, and general tidying.

4. What is the difference between a domestic clean and a deep clean?

A domestic clean focuses on regular maintenance, while a deep clean targets built-up dirt, grime, limescale, and hard-to-reach areas for a more thorough clean.

5. Do I need to provide cleaning products?

No. Our team arrives fully equipped with professional cleaning products and equipment unless otherwise agreed.

6. Are you insured?

Yes, we are fully insured for your peace of mind.

7. How much do your services cost?

Prices vary depending on the property size, condition, and service required. Contact us for a free, no-obligation quote.

8. Do you offer one-off cleans?

Yes. We provide one-off domestic cleans, deep cleans, end-of-tenancy cleans, and post-construction cleans.

9. Do you offer regular cleaning services?

Yes. We offer weekly, fortnightly, and monthly cleaning plans.

10. How long does a deep clean take?

This depends on the size and condition of the property. Most deep cleans take between 4 and 10 hours.

11. Do you clean after building work or renovations?

Yes. Our post-construction cleaning service removes dust, debris, paint splatters, and construction residue to leave your property ready to use.

12. Can you clean before or after tenants move in?

Absolutely. We offer both move-in and move-out cleaning services.

13. Do I need to be home during the clean?

No. Many clients provide access instructions and return once the cleaning has been completed.

14. How do I book a clean?

You can book by phone, email, social media, or through our website enquiry form.

15. How far in advance should I book?

We recommend booking as early as possible, especially for deep cleans, end-of-tenancy cleans, and builders cleans.

16. What payment methods do you accept?

We accept bank transfer, card payments, and other approved payment methods.

17. Do you clean serviced accommodation and Airbnb properties?

Yes. We provide turnover cleaning services for Airbnb hosts, serviced accommodation operators, and short-term rental properties.

18. What happens if I need to reschedule?

Simply contact us as soon as possible, and we’ll do our best to accommodate your new preferred date.

19. Do you guarantee your work?

Customer satisfaction is important to us. If there are any concerns following a clean, please contact us promptly so we can address them.

20. Why choose 31 Cleans?

• Professional & Reliable

• Fully Insured

• Attention to Detail

• Domestic & Commercial Expertise

• Construction Cleaning Specialists

• Transparent Pricing

• Exceptional Customer Service

• High Standards Every Time

31 Cleans – Professional Cleaning. Exceptional Results.